Privacy Policy rekor777 — Your Personal Data Protection

Rekor777 takes personal data protection responsibilities very seriously. This Privacy Policy explains in detail how we collect, process, store, and protect your personal information when you use our online casino platform at rekor777.vu.

As an online gambling platform operating under a valid licence, rekor777 is bound by various legal compliance obligations relating to data protection. We adhere to the principles of the Personal Data Protection Act (PDPA) and relevant international standards in every aspect of how we handle user data.

By registering and using rekor777 services, you agree to the terms set out in this Privacy Policy. We encourage you to read this document carefully so you fully understand your rights and how we handle the information you entrust to us.

Rekor777 only collects information that is strictly necessary to provide you with a safe, legitimate, and high-quality service. The information collected can be grouped into several main categories:

Account Registration Information:

• Full name as it appears on your official identification document.
• An active email address for communication and account verification purposes.
• Mobile number for two-factor authentication (2FA) and important communications.
• Date of birth to confirm you meet the minimum age requirement of 18 years.
• Username and password chosen during the registration process.

Identity Verification Information (KYC):

• A copy of your MyKad, passport, or other valid official identity document.
• Proof of current residential address such as a recent utility bill or bank statement.
• A selfie with your identity document in certain cases that require further verification.

Financial Information:

• Payment method details used, including bank name and shortened account number.
• Deposit and withdrawal transaction history on the rekor777 platform.
• Digital wallet information such as Touch 'n Go eWallet or GrabPay registered under your name.

Technical & Usage Information:

• IP address, device type, operating system, and web browser version used.
• Login history including access time, date, and location.
• Gaming activity data such as games played, bets placed, and session duration.
• Cookie information and user session tracking data.

Data Categories	Sample Information	Primary Purpose	Status
Identity	Name, IC, date of birth	KYC & Age Verification	Required
Contact	Email, phone	Communications & 2FA	Required
Financial	Bank account, e-wallet	Deposit & Withdrawal	Required
Technical	IP, device, login	Security & Audit	Automatic
Preferences	Game settings, language	UX Improvements	Options

Every piece of information we collect is used for a clear, lawful purpose directly related to the provision of rekor777's services. We do not use your data for any other purpose without prior notice and your consent.

1. Identity Verification & Compliance: We use your KYC information to verify that you are a legitimate individual, aged 18 or above, and not listed on any gambling self-exclusion register. This is a mandatory requirement under applicable gambling laws.
2. Financial Transaction Processing: Your financial data is used solely to process deposits and withdrawals securely and accurately. rekor777 does not store your credit card information or full bank account numbers.
3. Account Security & Fraud Prevention: Technical information such as IP addresses and login data is used to detect suspicious activity, prevent unauthorized access, and protect your account from misuse.
4. Service Communications: Your email and phone number are used to send transaction notifications, security alerts, policy updates, and promotional information you have opted to receive.
5. Platform Improvements: Anonymized usage data is used to analyze usage patterns, identify areas for improvement, and develop more useful new features.
6. Legal Compliance: rekor777 may need to use or disclose your information to fulfil legal obligations, including anti-money laundering (AML) requirements and reporting to relevant authorities.

Rekor777 does not sell, rent, or transfer your personal data to third parties for commercial purposes. However, in the course of operating the platform, there are limited instances where necessary data sharing may occur:

• Payment Service Providers: Required financial information is shared with trusted payment providers such as FPX, DuitNow, and e-wallet processors to facilitate transactions. All such providers are bound by strict confidentiality agreements.
• Game Platform Providers: Usernames and game session data may be shared with licensed game providers to ensure a smooth and reliable gaming experience.
• Identity Verification Service: During the KYC process, your identity information may be verified through recognized third-party verification services that comply with international security standards.
• Legal Authority: rekor777 will disclose information when required by law, court order, or direction from a legitimate law enforcement agency. We will inform you of any such disclosure where permitted by law.
• Anti-Money Laundering Requirements: As part of our AML/CFT compliance obligations, rekor777 may be required to report certain transactions to the relevant authorities.

Your data security is the absolute priority of rekor777. We continuously invest in cutting-edge security infrastructure to ensure your information is always protected against unauthorized access, data loss, or theft.

• 256-bit SSL Encryption: All communication between your web browser and the rekor777 servers is encrypted using TLS 1.3 with AES-256-bit encryption — the same standard used by international banking institutions.
• Data-at-Rest Encryption: Your personal and financial data is encrypted at rest in our databases using industry-recognized encryption algorithms.
• Two-Factor Authentication (2FA): rekor777 supports and encourages the use of 2FA to add an extra layer of security to every account login.
• 24/7 Security Monitoring: Our security team monitors the platform continuously, around the clock, to detect and respond to any threats or suspicious activity in real time.
• Strict Access Control: Only specifically authorized rekor777 staff may access users' personal data, and every access is logged for audit purposes.
• Environment Segregation: User data is stored in server environments isolated from public systems, with multiple firewall layers to prevent unauthorized access.

Rekor777 uses cookies and similar tracking technologies to enhance the user experience, maintain session security, and analyse how our platform is used. The following are the types of cookies we use:

• Essential Cookies (Required): These cookies are required for core platform functions such as maintaining your login session, saving account settings, and ensuring transaction security. The platform cannot function properly without these cookies.
• Performance Cookies: These cookies collect anonymous information about how visitors use our platform, such as the most frequently visited pages and errors encountered. This data helps us improve platform performance.
• Functional Cookies: These cookies allow the platform to remember your preferences such as language, currency, and display settings to deliver a more personalized experience.
• Analytics Cookies: We use internal analytics tools to understand platform usage patterns in aggregate. This data is not linked to your personal identity.

You can manage cookie settings through your web browser. However, disabling essential cookies may affect the functionality of the rekor777 platform and your overall gaming experience. For further guidance on managing cookies, please refer to your web browser's documentation.

Rekor777 retains your personal data only for as long as necessary to fulfil the purposes set out in this Privacy Policy or as required by applicable law. Retention periods vary depending on the type of information:

• Active Account Data: Account information is retained for the duration your account is active and for 5 years after account closure for legal compliance purposes.
• Financial Transaction Records: Deposit, withdrawal, and wagering history records are retained for a minimum of 7 years as required by financial regulations and anti-money laundering rules.
• KYC Documents: Copies of identity verification documents are retained for the period stipulated by licensing requirements and applicable AML regulations.
• Security Logs: Access and security activity logs are retained for 12 months to assist investigations in the event of a security incident.
• Anonymous Analytics Data: Anonymized usage data may be retained for a longer period for product improvement and trend analysis purposes.

As a rekor777 user, you have the following rights regarding your personal data that we hold. We are committed to facilitating the exercise of these rights within a reasonable timeframe:

• Right to Access: You may request a copy of the personal data we hold about you at any time. We will provide this information in a readable format within 30 days.
• Right to Rectify: If you find that any personal information we hold is inaccurate or outdated, you have the right to request an immediate correction.
• Right to Erasure: You may request the deletion of your personal data, subject to our legal obligations to retain certain records. Deletion requests will be processed once all compliance requirements have been met.
• Right to Restrict Processing: Under certain circumstances, you may request that we limit how we process your data while a complaint or dispute is being resolved.
• Right to Object: You may object to the processing of your data for direct marketing purposes at any time, and we are obligated to comply with such requests.
• Data Portability Right: You may request your personal data in a structured, machine-readable format for transfer to another service where applicable.
• Right to Withdraw Consent: Where data processing is based on your consent, you may withdraw that consent at any time without affecting the validity of prior processing.

To exercise any of the above rights, please contact the rekor777 data protection team by email at [email protected] with the subject line "Personal Data Rights Request". We will respond within 30 business days.

The rekor777 platform is strictly intended for individuals aged 18 and above. We do not knowingly collect, store, or process personal data of minors.

The rekor777 registration process requires strict age verification through official identity documents. If we discover that an account has been registered by or on behalf of an individual under 18, we will immediately close the account, delete all associated data, and return any stored funds in accordance with established procedures.

Rekor777 reserves the right to update or amend this Privacy Policy from time to time to reflect changes in our business practices, new legal requirements, or improvements to our data protection measures.

For significant changes, we will notify you via an in-platform notification or by email to the address registered to your account at least 14 days before the changes take effect. For minor changes such as text corrections or clarifications, we may update the Privacy Policy without specific advance notice.

Continued use of the rekor777 platform after the effective date of any Privacy Policy amendment constitutes your acceptance of the updated version. The "Effective Date" shown at the top of this document will always reflect the latest version of our Privacy Policy.

If you have any questions, concerns, or complaints regarding this Privacy Policy or how we handle your personal data, please do not hesitate to contact the rekor777 Data Protection Officer (DPO) team:

• Official Email: [email protected]
• Email Subject: Please use the subject line "Privacy Policy Inquiry" to help us respond more quickly.
• Response Time: We will respond to all privacy inquiries within 3 business days.
• Live Chat: Our support team is available 24 hours a day, 7 days a week via the live chat icon at the bottom-right corner of the platform.